Back to projects
Paymeter - Streamlining Meter Account Number Generation
Project Overview
Designed for both customers and agents, PayMeter allows customers to quickly generate unique account numbers linked to their meter numbers, while agents can help multiple users and earn commissions for every account generated.
Project type
Mobile App
Timeline
4 weeks
Tools used
Figma, Sketch
Project status
Live
Problem
Managing utility payments — particularly for users with meter numbers — has long been a tedious and inefficient process. Traditionally, generating account numbers required manual input, back-and-forth communication, and often resulted in delays, errors, and user frustration. Customers struggled with unclear steps, while agents had no centralized system to manage requests or track progress. The lack of automation and real-time processing created bottlenecks, especially during peak demand.
The challenge was to eliminate these pain points by simplifying the entire process — building a fast, user-friendly platform that empowers both customers and agents to generate accurate account numbers instantly, with minimal effort and maximum reliability.
Solution
PayMeter offers a robust, dual-user platform thoughtfully designed to serve the needs of both customers and agents, streamlining utility payment processes and enhancing user experience.
Customers:
Users can seamlessly generate unique account numbers linked directly to their meter numbers, eliminating manual steps and reducing errors. With an intuitive interface and real-time processing, customers enjoy a faster, more reliable way to complete their utility payments with confidence and ease.
Agents:
Agents are equipped with tools to generate account numbers for multiple users in a matter of seconds. The platform not only simplifies their workflow but also introduces an incentive model — allowing agents to earn commissions on every successful account number generated. With access to performance insights and a dashboard for tracking transactions, agents can efficiently manage their operations while maximizing earnings.
PayMeter’s solution bridges the gap between convenience and functionality, providing a scalable platform that supports growth, reduces friction, and improves payment efficiency for all users.
App screenshots
Customer Sign in Screen & Dashboard
The sign in screen is the welcoming interface that appears when an existing customer launches the PayMeter app. It features the PayMeter logo and a clean background. This screen gives users a quick visual confirmation that the app is launching and sets a professional, trustworthy tone.
Dashboard (Customer)
Once signed in, the customer is taken to a user-friendly dashboard that serves as their control center for managing utility payments. Key features include:
Meter Number Entry Field:
A simple input field where users can enter their meter number to generate a payment account instantly.
Recent Transactions:
A list showing the most recent payment transactions
Help/Support Button:
Quick access to customer support
The customer dashboard is designed to be intuitive and minimal, allowing users to complete actions quickly without navigating through complex menus.
Agent Dashboard
The Agent Dashboard is a powerful control center that helps agents generate multiple account numbers quickly, manage customer requests, and track their performance.
Key Features:
Bulk Account Generation for multiple meter numbers
Real-time Commission Tracker to monitor earnings
Recent Activity & Account History
Customer Management for easy follow-ups
Performance Overview with stats on activity and earnings
Results & Outcomes
Faster Account Generation:
Users can now generate account numbers in seconds, reducing delays and manual errors.
Improved Customer Experience:
A simplified and user-friendly process led to higher satisfaction and increased adoption.
Increased Agent Productivity:
Agents can serve more customers in less time, boosting efficiency and income.
Commission-Based Motivation:
The incentive structure encouraged agents to engage actively and consistently.
Centralized Tracking & Transparency:
Both users and agents now have clear visibility of transactions, improving trust and accountability.
Operational Efficiency:
The platform streamlined workflows, reduced support tickets, and minimized human involvement in repetitive tasks.
sheidususan Design Portfolio @2025
SUSAN DESIGNS
Want to start a project?
Let's collaborate to transform your ideas into impactful designs that drive success. Reach out today, and together, we'll bring your vision to life
Let’s talk